OUR PEOPLE

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Our people set us apart from other accountants as they help us to maintain our caring and helpful ethos. These are the people you will be working with at Bells Accountants.

JOANNE

Managing Director

I take ultimate responsibility for everything that happens at Bells Accountants, from business development to client care. I go out to meet new and existing clients, organise seminars and education sessions, and I also run networking and mastermind events. I also offer a VIP programme, where I provide business consultancy services in addition to our usual accountancy services.

I left school at 18 and went straight into an accountancy practice as an office junior. I moved up the ranks, moved to a different firm five years later and then eventually went out on my own. I am now a practicing member of the Association of Accounting Technicians. The best thing about being in this industry is meeting other business owners, learning about their journey, and becoming a part of their business success.

Bells Accountants takes up the majority of my time, and I wouldn’t have it any other way. There are so many crossovers between business and personal life and many of the people I know through networking and various industry events have become firm friends as well. I’m very staff focused so I am always available for my team, whether they want to talk about business or chat over a cup of tea.

ANNIE

Client Manager, Kenley practice

As Client Manager, my main duties include preparing accounts and tax returns for sole traders, partnerships and limited companies. Customer care is very important to me and I make sure people receive a response within 24 hours. When a client tells me that they feel better after talking to me, this is one of the most rewarding parts of my job.

I have a National Certificate in Business Studies and am qualified with the Chartered Institute of Management Accountants. I have worked in accountancy for 32 years, gaining valuable experience working for various companies. I enjoy working here in particular because of my lovely colleagues. We are all busy people, but we always make time for a catch up. We’re in good company as accountants – did you know that Mick Jagger, Robert Plant, from Led Zeppelin, and comedian Eddie Izzard were all accountants before their showbiz careers took off? Personally, I’ve put my showbiz career on hold and I’m going to stick to accountancy…

Out of the office I love reading, cooking and music. I regularly go to festivals and concerts. I spend plenty of time walking my dog and also enjoy a Zumba class when I have the energy! I also visit art galleries and museums in London and take trips to National Trust gardens in the countryside.

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Alicia

Finance Manager, Chislehurst and Kenley Practices

I am in charge of the company accounts and bookkeeping, making sure everything is in order. I am conscientious, hardworking and diligent, always offering help to anyone out when needed. I enjoy getting to work with colleagues and clients to achieve great results.

I have worked for Bells Accountants since 2013 and find working with figures very rewarding. Before this, I worked in various different professions – I even trained as a nurse years ago. But it wasn’t the job for me, and I found my way into accountancy. I enjoy working in this industry and have been trained by some of the very best.

When I’m not managing accounts and bookkeeping, I can usually be found walking my dogs, or spending time with my friends and family.

ALI

I work on bookkeeping and VAT tasks. I am a bit of a perfectionist, so I always work with accuracy, speed, and attention to detail. As a self-taught bookkeeper, I worked for some big businesses and gained excellent experience before coming to Bells, including Philips Electronics, Nestle, and Aon. I like to make sure I provide a good service and keep clients happy at all times.

I love working at Bells, there’s a great atmosphere in the office. I would describe a typical day for me as busy, eventful, funny and productive. I can honestly say that I laugh every single day – with my colleagues and not at them, I promise!

Outside of work I enjoy socialising and spending time with my family, perhaps planning our next family holiday together.

ANNA

PA to Director, Kenley practice

In my role as PA to Joanne Bell, it is my responsibly to make sure the office is running smoothly. I carry out various important tasks, such as assisting Joanne in the day to day running of the office, helping clients, and keeping the plants alive. A typical day for me usually involves coffee, emails, coffee, more coffee, client enquiries, arranging meetings, coffee, event planning, and gin (once I’ve left the office!).

I was a PA at Barclays Insurance before I had my children. I then ran my own businesses for 12 years, during which time I met Joanne, the children grew up….and here I am. I have a great team around me who all strive to provide the best customer service possible, and we all like enjoying a cup of coffee together – the Kenley office alone gets through around 100 coffee pods a week!

Outside of work I enjoy travel, dining out, cooking, gin collecting (and occasionally drinking), and spending time with my friends and family.

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SHIRLEY

Office Manager

I make sure the office runs smoothly for everyone, assisting Joanne Bell where required as well. Having previously worked in administration I have lots of relevant experience when it comes to running the office.

I have always been involved with administration, having worked in a bus garage on their payroll and doing secretarial work. I also worked for a beer and wine company, dealing with the imports and exports as well as running a busy shift office for 350 colleagues; covering overtime for holidays and sickness was always challenging! After taking the plunge and starting to look for a new role, I came across Bells. I definitely made the right decision in moving here.

I love spending time with my family and meeting up with friends, possibly to have a cheeky G&T…or two.

STEVE

Marketing and accounts

I work on marketing and accounts – it’s a great opportunity to meet new people and learn about their businesses, their passions, and what inspired them to set up their various companies.

I am qualified with the Association of Accounting Technicians after stumbling into a career in accountancy. I have worked in this field for most of my life now, and I really enjoy the industry. It’s never easy blowing your own trumpet, so I asked my colleague Helen what skills I have that make me particularly good at my job. She replied with “all manner of things”. Thanks Helen. Very specific.

Outside of work my main hobby is travel. I love seeing new places all over the world, but my favourite place is the USA.

IAN

Practice Manager, Kenley practice

My role involves ensuring clients receive the best service possible, and giving staff the support they need to deliver this excellent service. During a day in the world of Bells I usually manage to enjoy my first cup of tea in peace, then it all starts to get busier as the phone starts to ring…

I am registered with the Association of Chartered Certified Accountants, but I’d say my most important qualification is my 30 years of experience. I began accounting life as a trainee accountant, back in the days when computers were a rarity, and worked there for seven years. I have worked in a range of positions since, dealing with corporate clients as well as individuals. I enjoy working at Bells because I work with good people, both my colleagues and my clients. We’ve got a great team here in the Kenley branch.

When I’m not sitting at my desk I like to keep active. When injury cut short my rugby-playing days I trained as a SCUBA-diving instructor, and after diving for many years I now enjoy walking as a pastime. See the trend of slowing with age?!

LORAINE

Payroll Manager

I look after and manage the payroll department at Bells Accountants, and manage payroll personnel. Each day brings with it lots of emails to answer and plenty of planning to ensure client deadlines are met. I enjoy problem solving and helping people resolve payroll issues as well as helping clients find solutions for their businesses.

I am a Supervisory Member of the Payroll Alliance SMPA and have over 20 years of corporate payroll experience. I came into this industry completely by accident, and developed a love affair with the work. I have worked in a range of roles for many big companies, and I’m very loyal to my clients.

When I’m not in the office you will usually find me spending time with my family.

ELAINE

Payroll Administrator

It is my job to help clients with their payroll and make sure it is processed in an accurate and timely manner. It’s a busy job. Most days I come into the office with a to-do list and end up doing something completely different, but I really enjoy it. I especially enjoy getting to know clients and being as helpful as possible.

I started doing payroll when I was 18 and came back to it when my children were older. I returned to work to help a friend with an accountancy practice intending to assist for a few weeks and I ended up staying for more than eight years. Working with different practices has helped me get to know payroll inside out.

I am just as busy outside of work as I am in the office. I am currently doing up my new bungalow, which is a wreck! I go on holiday as much as I can to take a break…

WILL

IT and telecoms

I manage IT and telecoms for Bells and a number of other clients. My day can involve anything from planning everything out and sticking to my to-do list, to dropping everything due to an emergency. One minute I could be looking at a printing issue and the next I could be repairing a faulty server – yes, us IT bods do get our hands dirty!

Originally, I wanted to be a drummer, but after realising it probably wasn’t a sustainable career I went into IT instead. I really enjoy this line of work, and enjoy this company in particular. I’ve known Joanne since the days before Bells existed, and with our emphasis on customer service I feel like we are so much more than a regular IT company. And yes, I do find myself asking “have you switched it off and switched it back on again?” several times a day. It really does work, I promise.

Outside of work I still play the drums in a couple of bands, and I recently bought a boat – it was a bit of an impulse purchase, but I’m really enjoying it.