OUR PEOPLE

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Meet the people behind Bells Accountants – the people who allow us to stand out from the crowd and offer an exemplary service to every single customer.

JOANNE

Managing Director

I take ultimate responsibility for everything that happens at Bells Accountants, from business development to client care. I go out to meet new and existing clients, organise seminars and education sessions, and run networking and mastermind events. I also offer a VIP programme, where I provide business consultancy services in addition to our usual accountancy services.

I left school at 18 and went straight into an accountancy practice as an office junior. I moved up the ranks, moved to a different firm five years later and then eventually went out on my own. I am now a member of the Association of Accounting Technicians. The best thing about being in this industry is meeting other business owners, learning about their journey, and becoming a part of their business success.

Bells Accountants takes up the majority of my time, and I wouldn’t have it any other way. There are so many crossovers between business and personal life and many of the people I know through networking and various industry events have become firm friends as well. I’m very staff focused so I am always available for my team, whether they want to talk about business or chat over a cup of tea.

HELEN

Practice and Client Manager

As practice manager I generally oversee the Chislehurst branch, including the members of staff who work here. I also take responsibility for preparing and reviewing company accounts and tax returns and preparing personal tax returns. I enjoy the variety of working with clients as well as with the rest of the team. I’d say there’s no such thing as a typical day in this industry, you have to be willing to go with the flow.

I completed an Accountancy degree in 1992, and I am Association of Chartered Accountants qualified as well. I worked for several accountancy firms after completing my degree, including a Top 10 practice in London. I joined Bells in 2014 and I never intend to leave!

Outside of work you might find me at the theatre or attending a Pilates class. I also love pottery – look around next time you’re in the office, you might just spot one or two of my artworks.

LOUISE

Client Manager

My main duties at Bells include managing a portfolio of clients, preparing company accounts, corporation tax returns, CIS returns, personal tax returns and liaising with HMRC. My role is very varied, but one thing always stays the same – a good cup of coffee to start the morning!

I am qualified with the Association of Chartered Certified Accountants and the Association of Accounting Technicians. I started working at Bells after an opportunity for a new accountant opened up within the company. I had actually met Joanne Bell before I even became qualified and was working as a junior accounts clerk! It’s a great role for me, and I love helping clients to grow a successful business.

Outside of work I enjoy going to the theatre and cinema or having a few drinks with friends.

Samantha-Vickers

Samantha

Bookkeeper, Chislehurst Practice

It is my responsibility to make sure clients’ bookkeeping is kept up to date and accurate, working with close attention to detail. My days generally run along the lines of coffee, input, input, coffee, delete, input, edit, input… coffee forms an important part of the daily routine at Bells!

I came into accounts straight from college, and started working in central London within the insurance industry. I then came to work for Bells in 2014. I love working with clients from many different trades, it always keeps things interesting. I have a great team around me as well, despite the fact that they borrow all my blue biros. I’ve taken to putting red caps on them, as nobody ever wants a red pen – you’re welcome to borrow that tip if you like!

When I’m not in the office, you’ll probably find me spending time with my dogs. I’m a dog fanatic! If I’m not out training with my hounds, I will probably have my head in a book about canine behaviour.

Alicia-Groves

Alicia

Finance Manager, Chislehurst and Kenley Practices

I am in charge of the company accounts and bookkeeping, making sure everything is in order. I am conscientious, hardworking and diligent, always offering help to anyone out when needed. I enjoy getting to work with colleagues and clients to achieve great results.

I have worked for Bells Accountants since 2013 and find working with figures very rewarding. Before this, I worked in various different professions – I even trained as a nurse years ago. But it wasn’t the job for me, and I found my way into accountancy. I enjoy working in this industry and have been trained by some of the very best.

When I’m not managing accounts and bookkeeping, I can usually be found walking my dogs, or spending time with my friends and family.

RIA

Bookkeeping Manager

I manage the bookkeeping department, dealing with clients’ VAT and producing their management accounts. I work closely with clients, making sure all queries are answered, so if there’s anything you want to know about bookkeeping, please do ask.

I started out as an accounts assistant in 2012, where I gained my accountancy qualification and progressed to become a financial reporting manager. After nine years I moved to Bells and I’ve really landed on my feet here. I love working within such a friendly team and we all look after each other – we often take it in turns to cook lunch for everyone. We’ve enjoyed some lovely curries, chillies, cottage pies…and the occasional takeaway pizza! (Don’t worry team, I’m not naming any names.)

When I’m not in the office I often enjoy coffee with my mum, Prosecco with my friends, and family days out with my husband and children. I love going to the gym – mainly the steam room and relaxation area.

STEVE

Marketing and accounts

I work on marketing and accounts – it’s a great opportunity to meet new people and learn about their businesses, their passions, and what inspired them to set up their various companies.

I am qualified with the Association of Accounting Technicians after stumbling into a career in accountancy. I have worked in this field for most of my life now, and I really enjoy the industry. It’s never easy blowing your own trumpet, so I asked my colleague Helen what skills I have that make me particularly good at my job. She replied with “all manner of things”. Thanks Helen. Very specific.

Outside of work my main hobby is travel. I love seeing new places all over the world, but my favourite place is the USA.

LORAINE

Payroll Manager

I look after and manage the payroll department at Bells Accountants, and manage payroll personnel. Each day brings with it lots of emails to answer and plenty of planning to ensure client deadlines are met. I enjoy problem solving and helping people resolve payroll issues as well as helping clients find solutions for their businesses.

I am a Supervisory Member of the Payroll Alliance SMPA and have over 20 years of corporate payroll experience. I came into this industry completely by accident, and developed a love affair with the work. I have worked in a range of roles for many big companies, and I’m very loyal to my clients.

When I’m not in the office you will usually find me spending time with my family.

ELAINE

Payroll Administrator

It is my job to help clients with their payroll and make sure it is processed in an accurate and timely manner. It’s a busy job. Most days I come into the office with a to-do list and end up doing something completely different, but I really enjoy it. I especially enjoy getting to know clients and being as helpful as possible.

I started doing payroll when I was 18 and came back to it when my children were older. I returned to work to help a friend with an accountancy practice intending to assist for a few weeks and I ended up staying for more than eight years. Working with different practices has helped me get to know payroll inside out.

I am just as busy outside of work as I am in the office. I am currently doing up my new bungalow, which is a wreck! I go on holiday as much as I can to take a break…

SHIRLEY

Office Manager

I make sure the office runs smoothly for everyone, assisting Joanne Bell where required as well. Having previously worked in administration I have lots of relevant experience when it comes to running the office.

I have always been involved with administration, having worked in a bus garage on their payroll and doing secretarial work. I also worked for a beer and wine company, dealing with the imports and exports as well as running a busy shift office for 350 colleagues; covering overtime for holidays and sickness was always challenging! After taking the plunge and starting to look for a new role, I came across Bells. I definitely made the right decision in moving here.

I love spending time with my family and meeting up with friends, possibly to have a cheeky G&T…or two.

WILL

IT and telecoms

I manage IT and telecoms for Bells and a number of other clients. My day can involve anything from planning everything out and sticking to my to-do list, to dropping everything due to an emergency. One minute I could be looking at a printing issue and the next I could be repairing a faulty server – yes, us IT bods do get our hands dirty!

Originally, I wanted to be a drummer, but after realising it probably wasn’t a sustainable career I went into IT instead. I really enjoy this line of work, and enjoy this company in particular. I’ve known Joanne since the days before Bells existed, and with our emphasis on customer service I feel like we are so much more than a regular IT company. And yes, I do find myself asking “have you switched it off and switched it back on again?” several times a day. It really does work, I promise.

Outside of work I still play the drums in a couple of bands, and I recently bought a boat – it was a bit of an impulse purchase, but I’m really enjoying it.